FAQ for Delivery
What is your standard delivery timeframe?
Standard delivery time takes 1-3 business days.
How are shipping costs determined?
We offer free shipping all over Pakistan.
How can I track my order?
You can track your order by logging into your account on our website and navigating to the “Order Status” section.
Can I schedule a specific delivery date?
No, But contact at 03453474576 for specific delivery date.
What should I do if I have delivery issues?
If you have delivery issues, contact our customer support team for assistance.
FAQ for Support
How can I contact your support team?
Call/Whatsapp: 03453474576 OR E-mail: Support@roshn.pk
What are your customer support hours?
Our customer support team is available during regular business hours, Monday through Sunday , from 8:00 AM to 10:00PM.
What types of issues can your support team assist with?
Ask anything to our expert support team.
How can I reset my password or retrieve my account details?
Click on the “Forgot Password” link on the login page to change your password or get back into your account. You can change your password or get back into your account by following the steps given.
FAQ for Sales
How can I place an order?
To place an order, simply browse our website and add desired items to your cart. Proceed to checkout, fill in your shipping and payment details, then confirm your order.
What payment methods do you accept?
Cash on Delivery.
Do you offer discounts for bulk purchases?
Yes, Contact at 03453474576.
How do I return or exchange an item?
Call: 03453474576 OR E-mail: support@roshn.pk